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Contact Us

Complete the form below and we'll forward your inquiry to the appropriate team member. Please allow 2-3 business days for a response.

FREQUENTLY ASKED QUESTIONS

WAIT LISTS/CLOSED DIVISION

Once a division is full, a wait list is started online. It is free to add your child’s name to the wait list and this is only done by you adding them online at ccvstars.com. As spots become available in that division, we will pull names from the wait list on a first-come, first-served basis. Spots may be offered anytime after registration prior to the 1st game of the season. Please consider one of the other sports offered or one of our neighboring locations that may have spots available.

Because the wait list changes frequently as players are added and taken off, we are unable to let you know where your child is on the wait list.

You will receive an email titled ‘Wait List Update’ that will contain a link to make payment and complete your registration for the division. Spots may be offered anytime after registration prior to the 1st game of the season.

Yes, some age groups and sports fill quickly. Please check our website for Registration dates and mark them in your calendar or set a reminder on your phone. You can also follow CCV Stars on Facebook and for location specific updates join the Facebook Group for the location you participate at.

TEAM PLACEMENT/PRACTICE/GAME INFORMATION

Once registered, your online dashboard will show Key Dates including when team information will be available. Once team information is available, you’ll be able to find your child’s coach, practice day/time/location, and more.

The practice map and location will be posted to your online dashboard prior to the first practice. Maps are also available on each sport's information page, located under Sports.

The game schedule will be posted to your online dashboard the Monday of your first game.

Still attend your practice at the scheduled time and location posted on your online dashboard. Your dashboard will also allow you to email the coach even if you haven’t heard from him/her yet.

Divisions

Divisions are divided by grade levels as well as by gender when applicable.

  • If you’d like your child to play in an older division please email YouthSports@ccvstars.com with your request. A director will review your request and contact you.
  • A child is never allowed to play in a younger division.

Discounts

  • We now offer a discounted rate for first time registrants for most sports at most campuses. The Peoria campus does not participate in this discount program.
  • There will be a registration available for ‘First Time CCV STARS Registrant’s’ that will offer the special discounted rate. These registrations will be verified, if someone has registered mistakenly as a ‘First Time Registrant’ they will receive an email with a link to pay the remainder of the registration fee.

Refunds

  • All refund requests must be submitted by emailing YouthSports@ccvstars.com.
  • Refunds requested prior to division filling or closing will be granted in full. If request is made after a division has closed, the refund may be dependent on another player taking their place and a refund may not be granted in full.

Field Status

Field Status updates can be viewed on our Field Status page. You can find this page under About Stars or by clicking on Field Status in the footer.